Shipping: The Basics
All orders are shipped within 48 hours of purchase. Our business shipping hours are Monday - Friday 8AM - 5PM ET. Items generally ship via USPS, unless Expedited Shipping is selected, in which case UPS or FedEx will be used. For inquiries re: international orders email: firstname.lastname@example.org.
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Rates are determined by the weight of your order and the shipping location. Prior to placing your final order, you will be shown the cost of shipping. You may cancel the order before submitting payment.
All orders are fulfilled based on stock availability at time of purchase. Backordered items will ship as soon as they become available. You will not be charged any additional shipping and handling fees for the delayed shipments.
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.
What Information Do We Collect?
We only collect information that we need that is related to your order. This includes your:
Credit Card Information
In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.
How Is My Information Used?
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.
Security and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.